Summary Metrics - Traffic

The Traffic console page reports the following portal traffic:

A directory view is a hit on any page in the Knowledge Directory.

The following sections describe the attributes that you can set to customize the report.

Display

You can choose to display your report in the following formats:

Filtering By

You can filter the report according to the following properties.

Filter Type

Description

Date Range

Allows you to filter data based on a range of dates.

If you select Specify Date Range, you can choose the start and end date.

Authentication Source

Allows you to filter data based on the authentication source.

User Property

Allows you to filter data based on the user properties defined in your portal. After selecting the desired property, select Contains or Does Not Contain and the property value by which you want to filter.

Grouping By

You can group reported data according to the following attributes.

Property

Description

Time Interval

This option groups the data by the selected time period. A line chart must have a time interval group by parameter selected.

User Property

This option groups the data by the selected user property. Users are grouped by the property value in their user profile.

Note: Line charts can be grouped by two attributes. The bar, pie, and tabular charts can be grouped by only one attribute.

View Data

After you have configured properties for the Traffic report, click View Data to display the results.

Note: To enable readability, the graphic charts display a maximum of 25 data points, beginning with the first in time. For example, if you configure settings for a line chart report for a duration of 3 days and group by hour, your request is for 72 data points; only the first 25 hours are displayed in the line chart. To improve readability, labels do not always exist for all data points. In tabular reports, the report includes a maximum of 1000 data points. However, when you export the report, it includes all data points.

Export Report

To export the report, click Export Report and open or save the file.

To export user level data to a file, click Export User Detail and open or save the file.


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