The Analytics Content Item Views portlet reports the total number of views per published content item and the total number of users that have viewed each published content item. The following sections describe the attributes that you can set to customize the report.
The Analytics Content Item Views portlet reports on published content item views. It does not report on edited content items.
Note: An administrator must run the Content Items Sync Job for published content items to appear in this report. We recommend that the administrator schedule this job to run regularly.
Note: To enable readability, the graphic charts display a maximum of 25 data points, beginning with the first in time. For example, if you configure settings for a bar chart report for a duration of 3 days and group by hour, your request is for 72 data points; only the first 25 hours are displayed in the bar chart. To improve readability, labels do not always exist for all data points. In tabular reports, the report includes a maximum of 1000 data points. However, when you export data for the report to Excel, the report includes all data points.
These settings allow you to specify the display format and to select the content items that appear in the report.
You can choose to display your report in the following formats:
You can select the following sets of content items or specify your own custom set.
|
Selection |
Description |
|
Top Content Items |
Displays the published content items that have either received the most views or have been viewed by the most users. You can specify that you want to display the top 5, 10, 15, or 20 published content items. |
|
Bottom Content Items |
Displays the published content items that have either received the smallest number of views or have been viewed by the smallest number of users. You can specify that you want to display the bottom 5, 10, 15, or 20 published content items. |
|
Specify Folder |
Displays published content item view or user metrics for a specific folder or subfolders. Click Browse to launch the Specify Folder dialog box. Choose the folder or parent folder, click OK, then choose one of these options:
|
|
Option |
Description |
|
Views |
Displays the total number of views for the published content item. |
|
Users |
Displays the total number of unique users that have viewed the published content item. |
Filter Options
You can filter the report according to the following properties.
|
Filter Type |
Description |
|
Date Range |
Allows you to filter data based on a range of dates. If you select Specify Date Range, you can choose the start date. |
|
Authentication Source |
Allows you to filter data based on the authentication source. |
|
User Property |
Allows you to filter data based on the user properties defined in your portal. After selecting the desired property, select Contains or Does Not Contain and the property value by which you want to filter. |
Grouping Options
If multiple folders are selected, the data is automatically grouped by folder name. In addition, you can group reported data according to the following attributes.
|
Property |
Description |
|
Time Interval |
This option groups the data by the selected time period. |
|
User Property |
This option groups the data by the selected user property. Users are grouped by the property value in their user profile. |
Oracle WebCenter Analytics reports are intended to make usage metrics visible to a limited set of administrative users who perform particular business functions, such as capacity planning, QoS analysis, ROI analysis, “best bet” customization for Search, and the like.
The Analytics Console and portlet reports contain usage data that is valuable for enterprise portal analysis but might be regarded as private or sensitive to portal users. For example, Search, Document, Community, and Portlet reports can be configured to display activity metrics for a particular user, based on several user properties, such as Email Address, First Name, or Last Name.
To protect security and privacy interests before you roll-out Oracle WebCenter Analytics reports:
1. Manage administrative access to Analytics Console and portlet templates.
To ensure only a limited number of administrative users can add the Analytics Console community to their My Communities and create portlets based on the Oracle WebCenter Analytics Portlet Templates, create a new administrative group and manage group membership accordingly. Members of this administrative group require Read access to the Analytics Console community and Select access to the Admin Objects directory that contains the portlet templates.
2. Manage non-administrative user access to Analytics Console data.
If you are allowing non-administrative users to add the Analytics Console to their My Communities, configure the console’s security accordingly in Analytics Administration. For more information, see Security Settings.
3. Manage user access to Oracle WebCenter Analytics portlets.
When you create portlets, configure metrics that do not contain private or sensitive data unless such a view is particularly intended. If the metrics in the report do contain private or sensitive data, configure security so that only appropriate, specified users have Select access and can therefore add the portlet to their My Pages.
4. Ensure that guest users are never allowed to add Oracle WebCenter Analytics portlets to their My Pages.
For information on creating portlets from portlet templates, see the Administrator Guide for Oracle WebCenter Interaction.
For information on creating administrative groups and managing user and guest access, see the Administrator Guide for Oracle WebCenter Interaction.