GENERAL INFORMATION

Terminology:
STDO
This is the Supplier Technical Documentation On-line, also named Supplier Technical Manuals.

CMMv
It is an acronym for Component Maintenance Manual Vendor (or Supplier).

Aircraft Type
The whole Airbus aircraft programs are considered.

Part Number
It is a 15-character field containing the part number assigned by the manufacturer to identify similar equipment.

ATA Reference
ATA: Air Transport Association.

ATA Reference is composed of a Chapter Number, a Section Number, and a Subject Number.

ATA Chapter: A number that links the aircraft system to a place in the document. It is a 2-digit number (00 up to 99).
ATA Section: Identification number of a section. It is a 2-digit number (00 up to 99).
ATA Subject: Identification number of a subject, unit, or sub-subsystem. It is a 2 or 3 digit (Alphanumeric field).

Reference
It is a 25-character field containing the reference assigned by the manufacturer to identify the document

Engine Model
It is a 20-character field containing the engine model assigned by the manufacturer.

Document Type
It is a technical publication type. A list can be found below.

Supplier Code
Also called CAGE, NSCM, and FSCM Code.

CAGE: Commercial and Government Entity

NSCM: NATO Supply Code for Manufacturers

CAGE code provides five position alphanumeric codes (detailed in Cataloguing Handbook H4/H8) assigned by the Defence Logistics Services Centre (DLSC) in Battla Creek, Michigan, for the identification and location of U.S. and Canadian manufacturers and Sellers. CAGE codes were formerly titled Federal Supply Codes for Manufacturers (FSCM). For non-U.S. and non-Canadian manufacturers, refer to NATO Supply Codes for Manufacturers (NSCM). In the STDO application, we will use the appellation "Supplier code".

Another source of information to locate suppliers is via the website http://www.bpn.gov/bincs/begin_search.asp. It offers search by name, cage code, etc.

PDF file
Created using Adobe Acrobat, or similar products, PDF (Portable Document Format) is a common used format that is easy to implement and widely accepted. You can view, navigate, print, or “save as” PDF files using the Adobe Acrobat viewer (or Reader).
You can find the reader at Adobe’s homepage. http://www.adobe.com/products/acrobat/readstep2.html.

Purpose and scope:
To give operators another opportunity to strengthen efficiency in data retrieval & application, Airbus is offering all operators a comprehensive suite of Airbus digital data solutions, which includes also suppliers' data accessible on the Airbus customer portal.

Available on AirbusWorld, the Supplier Technical Documentation service provides an on-line consultation of suppliers' maintenance manuals available to Airlines.

This service allows customers to:
Search for documents by Part Number, Reference , ATA Reference, Document Type, and Engine Model, Aircraft Type, Supplier
Save the search results in Excel format using the “Download” function
View, Print, and “Save As” documents using Acrobat Reader features.

Technical Publication content:
The documents available in STDO are those:

Which have been transmitted to Airbus by the document owner (supplier).
For which a technical data access agreement has been signed between the supplier (technical data owner) and Airbus.
Which do not require a U.S. Department of Commerce export license or does not contain data regulated by the U.S. Munitions List.

For the CMMv documents only the latest revision issue is available to the operators whereas for the VSB VSIL documents several revisions are available.
The current process does not allow to guarantee that the revision available in "Supplier Technical Documentation" is the latest one available. However, when a new revision of a document will be soon available, the status “in progress” will be displayed in the revision’ date. It will allow informing clearly the customer about validity of a given vendor document revision.

Below is the list of covered document types in STDO and their designation:

ACMM	: Abbreviated Component Maintenance Manual
ATP	: Airline Test Procedure
ATS	: Atlas Test Specification
CMM	: Component Maintenance Manual
CMS	: Component Maintenance Sheet
CSM	: Component Software Manual
EM	: Engine Manual
GEM	: Ground Equipment Manual
IPC	: Illustrated Parts Catalogue
OM	: Overhaul Manual
OP	: Overhaul Practices
OPN	: Optional Part Number
SPM	: Standard Practice Manual
TDS	: Technical Data Sheet
VSB	: Vendor Service Bulletin
VSIL	: Vendor Service Information Letter

TD VIEW - SEARCH

Main search section:
On the top part of the screen there is a search interface to retrieve the information you need regarding your documentation.

To execute the query, click on the Search button in the Search area or restart a query by pressing on the Reset button. The maximum number of results displayed is around 500. If the number of found items exceeds 500, then to recover total list of hits, launch a download.

Search by Part Number
The search by Part Number is not case sensitive. You can either type the whole 15 characters or the three characters followed by a wildcard (e.g. *). Authorized characters are numbers, letters, '-', and ‘*’. The Part Number is displayed in the result screen.

Search by Document Type
You can either choose to perform a search on all document types, or on a selected group. The list of document types and their signification are detailed above.

Display Options section:
Additional information can be added to have more details on result page.

Part Number
Allow to display the Part Number column in the result page in case of an ATA selection.

Engine Model
The search by Engine Model is not case sensitive. You can either type the whole 20 characters or the three characters followed by a wildcard (e.g. *). Authorized characters are numbers, letters, '-', and ‘*’. The Reference is displayed in the result screen.

Search by Aircraft Type
You can either choose to perform a search on all available aircraft types or on a selected group. The display of the result page will add the A/C Type column, if it was not visible.

Search by Supplier
You can either choose to perform a search on all Suppliers or on a selected group up to ten items. The display of the result page will add the Supplier code column.

Error message:
If the search engine cannot find a result to your query then a "No result found" error message is displayed:

Search Result screen:
The query results section is displayed and described below.
For each document retrieved, the Accessibility, Supplier code, ATA, Reference, Document Type, Volume number, Revision Number, Revision date, Additional documentation, and size, matching the search criteria are listed.

Depending on search criteria selected, the result screen is expanded:

Number of records:
The number of records matching the query is displayed in the top and bottom part of the middle frame.

"XX item(s)" : Where XX represents the total number of documents matching the query.

By default twenty-five items are displayed in a result page. If more records are retrieved then they will be spread in several pages. “ YY / ZZ ” Where YY is the current page number and ZZ the maximum number of returned pages.

Download button:
The download button is used to save the total search result list information in Excel format (.XLS). The displayed columns of information are stored.

Contacts:
When clicking on "Contact button", an e-mail message box will open to send a support request.

Opening a document:
The Document Type. column provides a hyperlink to open a document when the accessibility status displays “Available”. Then clicking on the hyperlink will open the PDF in Acrobat Reader. From there you can save or print the document by selecting the appropriate menu within Acrobat Reader. Note that Acrobat Reader shall be installed on your computer. Click here for more information concerning the recommended software configuration.

Global Supplier Index:
The Global Supplier Index is an index of the supplier technical data. This is for information and guidance only. Today, the index does not cover all the Supplier Technical Data. It will be the subject of monthly revisions and additional data will be included as it becomes available.

Supplier websites:
Supplier websitesOn the right bottom part of the main screen, there is a hyperlink named "Supplier websites". By clicking on it, a PDF document opens listing the suppliers' website addresses. The website hyperlinks redirect to the related supplier's homepage.

Please note that the list of supplier websites is being updated on a monthly basis.

Suppliers - Denied access:
Also, on the right bottom part of the main screen, there is a new hyperlink named "Suppliers - Denied access". By clicking on it, a document opens listing the suppliers who have denied access to their CMMV on AirbusWorld. Please note that "Not granted" CMMV access may result from an on-going acceptance process with Suppliers. These Suppliers will not appear in this list.

Column titles:
The user can sort the results by clicking on one of the column titles. By default, the results are sorted by Supplier code then by ATA Reference and then by Document type.

When "display Options" is expanded you have possibilities to set the chekcbox on "Part Number" and "Aircraft Type". The purpose is to give more information to displaying the columns supplementary: "Part Number", "A/C Type" and "Engine Model" if filled.

Accessibility status:
In front of each result line there is an accessibility status and the meaning is the following:

Accessibility Status	Rational	Impact
Available	The document owner (supplier) agreed that the following document is to be made available to the connected airline user on the AirbusWorld. The document references at least one equipment item that is installed on the airline's Airbus fleet.	The document is accessible. The related document format displays a hyperlink. By clicking on it, the supplier’s document opens.
Export control	An export control license has been issued for the document after either a decision from the U.S. Department of Commerce or the U.S. Department of State. Therefore, the document owner (supplier) does not authorize Airbus to make the following document available to the connected airline.	The document cannot be opened. There is no hyperlink to the document format. The airline user is invited to contact the document owner (supplier).
Not granted	The document owner (supplier) doesn’t authorize Airbus to make their technical documents available through AirbusWorld.	The document cannot be opened. There is no hyperlink to the document format. The airline user is invited to contact the document owner (supplier).
Not available	Airbus hasn't received yet the supplier document. Or, the supplier document is in the process to be published on AirbusWorld.	The document cannot be opened. There is no hyperlink to the document format.

TD VIEW - CUSTOMIZED INDEX

Purpose and scope:
The Customized Index is a list of applicable vendors manuals customized at the customer level based on the fleet it owns.

Customized Index section:
The Customized Index menu is accessible in the STDO Customer between the "HOMEPAGE" and the "USER PREFERENCES" menus.
On the top part of the screen there is a search interface to retrieve the information you need regarding your documentation.

To execute the query, click on the Search button in the Search area or restart a query by pressing on the Reset button.
There is not maximum number of results displayed for this search, all the data are retrieved by the search. A wait message is displayed to the user to warn him the Customized Index is being generated.

Search by Supplier
You can either choose to perform a search on all Suppliers or on a selected group up to ten items.

Search by Aircraft Type
You can either choose to perform a search on all available aircraft types or on a selected group. The display of the result page will add the A/C Type column, if it was not visible.

Search by ATA Reference
The search by ATA Reference can be performed either by specifying only the ATA Chapter or the ATA Chapter and Section or ATA Chapter, Section, and Subject.

Search by Part Number
The search by Part Number is not case sensitive. You can either type the whole 15 characters or the three characters followed by a wildcard (e.g. *). Authorized characters are numbers, letters, '-', and ‘*’. The Part Number is displayed in the result screen.

Display Part Number Option:

Error message:
If the search engine cannot find a result to your query then a "No result found" error message is displayed:

Search Result screen:
The query results section is displayed and described below.
For each document retrieved, if the "Display Part Number Option" is ticked, the Supplier code, Supplier Name, Part Number, Manufacturer Code, description of the part number, Document Type, ATA, Reference, Volume number, Revision Number, Applicability, matching the search criteria are listed.
Otherwise only the Supplier code, Supplier Name, Document Type, ATA, Reference, Volume number, Revision Number, Applicability, matching the search criteria are listed.

Number of records:
The number of records matching the query is displayed in the top and bottom part of the middle frame.

"XX item(s)" : Where XX represents the total number of documents matching the query.

If there are more records than the value set in the "User preferences" menu, then they will be spread in several pages. “ YY / ZZ ” Where YY is the current page number and ZZ the maximum number of returned pages.

Download button:
The download button is used to save the total search result list information in Excel format (.XLS). The displayed columns of information are stored.

TD VIEW - USER PREFERENCES

User preferences section:
The user preferences section allows  user to define the number of rows (10, 20, 25, 30, 50, 100) to be displayed in the page of results.

CONTACTS
For further assistance regarding the STDO application, please contact the Help Desk at AIRBUS (24h a day and 7 days a week):

 Phone Number: +33 (0)5 67 19 11 00
 mailto:airbusworld@airbus.com

FAQ

Who can access Supplier Technical Documentation service?
The online access profile is based on the “customized” Component Documentation Status (CDS) of the operators’ fleet. Therefore, access is limited to operators only and cannot be transferred to Third Parties.

Holders of CMMv dispatched by suppliers
A no charge access to this new service will be opened automatically. The regular distribution of individual CMMv by the suppliers will be maintained, to guarantee the availability of the necessary back up set to the on-line service.

Holders of CMMv in Airbus microfiches form
As Airbus will discontinue the production of microfiches, Airbus will give access to the "Suppliers Technical Manuals" service to all operators who received microfiches from Airbus.

No existing CMMv subscription Operators with no current CMMv subscription will have access to this new service upon specific request to airbus.

“Not Granted”: The document owner (supplier) doesn’t authorize Airbus to make their technical publication data available on AirbusWorld. Please contact directly the document owner (supplier) for a copy.

“Export Control”: The following document may be subject to U.S. Export Controls. Please contact directly the owner of the document (Supplier) in order to request the said document.

“Not Available”: Airbus hasn’t received yet the supplier document or the supplier document is in the process to be published on AirbusWorld.

RECOMMENDED SOFTWARE CONFIGURATION
 Acrobat Reader 7 to 9 (http://www.adobe.com/products/acrobat/readstep2.html)
 Internet Explorer 6 to 8
 Mozilla Firefox 3.5

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