Summary Metrics - Users

The Summary Metrics - Users report has been deprecated. You can continue to use the report in this release, but it will not be available in future releases. The Summary Metrics - Users report is disabled by default and can be enabled on the Runtime Settings page of the Analytics Administration Utility.

The Users console page reports information about portal users. The following sections describe the attributes that you can set to customize the report.

Display

You can choose to display your report in the following formats:

You can specify the following metrics.
 

Option

Description

Total

Displays the sum of active and inactive users.

Added

Displays the number of portal users added in the specified date range.

Inactive

Displays the total number of inactive portal users during the specified date range. An inactive user is someone who has not logged in to the portal for a period that exceeds the Active User Timeout setting specified by your administrator.

For details on other factors that impact whether users are considered to be inactive, see Active User Timeout.

Active

Displays the total number of active portal users during the specified date range. An active user is someone who has logged in to the portal for a period of time that is within the Active User Timeout setting specified by your administrator.

For details on other factors that impact whether users are considered to be active, see Active User Timeout.

Filtering By

You can filter the report according to the following properties.

Filter Type

Description

Date Range

Allows you to filter data based on a range of dates.

If you select Specify Date Range, you can choose the start and end date.

Authentication Source

Allows you to filter data based on the authentication source.

User Property

Allows you to filter data based on the user properties defined in your portal. After selecting the desired property, select Contains or Does Not Contain and the property value by which you want to filter.

Grouping By

You can group reported data according to the following attributes.

Property

Description

Time Interval

This option groups the data by the selected time period. A line chart must have a time interval group by parameter selected.

User Property

This option groups the data by the selected user property. Users are grouped by the property value in their user profile.

Note: Line charts can be grouped by two attributes. The bar and tabular charts can be grouped by only one attribute. The tabular chart, however, can include multiple metrics.

View Data

After you have configured properties for the Users report, click View Data to display the results.

Note: To enable readability, the graphic charts display a maximum of 25 data points, beginning with the first in time. For example, if you configure settings for a line chart report for a duration of 3 days and group by hour, your request is for 72 data points; only the first 25 hours are displayed in the line chart. To improve readability, labels do not always exist for all data points. In tabular reports, the report includes a maximum of 1000 data points. However, when you export the report, it includes all data points.

Export Report

To export the report, click Export Report and open or save the file.


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