The Documents console page reports document views per document or folder in the Knowledge Directory. The following sections describe the attributes that you can set to customize the report.
These settings allow you to specify the display format and to select the document views metrics to appear in the report.
Data for this console page can only be displayed in tabular format.
You can select the following sets of documents or specify your own custom set.Selection | Description |
Top Documents | Displays the documents that have been viewed most. You can specify that you want to display the top 5, 10, 25, 50, or 100 documents. |
Specify Folder | Displays document view metrics for a specific folder or multiple folders. When you select this option, click Browse to choose the folder you want to display. If you want to include sub folders in the access metrics, click Include sub folders. |
You can filter the report according to the following properties.
Filter Type | Description |
Date Range | Allows you to filter data based on a range of dates. If you select Specify Date Range, you can choose the start and end date. |
Authentication Source | Allows you to filter data based on the authentication source. |
User Property | Allows you to filter data based on the user properties defined in your portal. After selecting the desired property, select Contains or Does Not Contain and the property value by which you want to filter. |
After you have configured properties for the Documents report, click View Data to display the results.
Note: In tabular reports, the report includes a maximum of 1000 data points. However, when you export the report, it includes all data points.
Export Report
To export the report, click Export Report and open or save the file.
To export user level data to a file, click Export User Detail and open or save the file.
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