The Content Items console page reports the total number of views per published content item and the total number of users that have viewed each published content item. The following sections describe the attributes that you can set to customize the report.
The Content Items console page reports on published content item views. It does not report on edited content items.
Note: An administrator must run the Content Items Sync Job for published content items to appear in this report. We recommend that the administrator schedule this job to run regularly.
These settings allow you to specify the display format and to select the content items that appear in the report.
You can choose to display your report in the following formats:
You can select the following sets of content items or specify your own custom set.
|
Selection |
Description |
|
Top Content Items |
Displays the published content items that have either received the most views or have been viewed by the most users. You can specify that you want to display the top 5, 10, 15, or 20 published content items. |
|
Bottom Content Items |
Displays the published content items that have either received the smallest number of views or have been viewed by the smallest number of users. You can specify that you want to display the bottom 5, 10, 15, or 20 published content items. |
|
Specify Folder |
Displays published content item view or user metrics for a specific folder or subfolders. Click Browse to launch the Specify Folder dialog box. Choose the folder or parent folder, click OK, then choose one of these options:
|
|
Option |
Description |
|
Views |
Displays the total number of views for the published content item. |
|
Users |
Displays the total number of unique users that have viewed the published content item. |
Filtering By
You can filter the report according to the following properties.
|
Filter Type |
Description |
|
Date Range |
Allows you to filter data based on a range of dates. If you select Specify Date Range, you can choose the start and end dates. |
|
Authentication Source |
Allows you to filter data based on the authentication source. |
|
User Property |
Allows you to filter data based on the user properties defined in your portal. After selecting the desired property, select Contains or Does Not Contain and the property value by which you want to filter. |
Grouping By
If multiple folders are selected, the data is automatically grouped by folder name. In addition, you can group reported data according to the following attributes.
|
Property |
Description |
|
Time Interval |
This option groups the data by the selected time period. |
|
User Property |
This option groups the data by the selected user property. Users are grouped by the property value in their user profile. |
View Data
After you have configured properties for the Content Items report, click View Data to display the results.
Note: To enable readability, the graphic charts display a maximum of 25 data points, beginning with the first in time. For example, if you configure settings for a bar chart report for a duration of 3 days and group by hour, your request is for 72 data points; only the first 25 hours are displayed in the bar chart. To improve readability, labels do not always exist for all data points. In tabular reports, the report includes a maximum of 1000 data points. However, when you export the report, it includes all data points.
Export Report
To export the report, click Export Report and open or save the file.
To export user level data to a file, click Export User Detail and open or save the file.
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